Shipping policy

Shipping & Delivery Policy

At PicOnTshirt B.V., we process and print our products on demand through our international fulfillment network. We operate local production and dispatch facilities across Europe, the United Kingdom, and the United States to ensure fast, reliable delivery without unexpected border delays.

1. Local Dispatch & No Customs Duties Guarantee

To provide the best shopping experience, orders are dispatched directly from regional hubs closest to the destination address:

  • European Union (EU): Dispatched locally from our fulfillment centers in the Netherlands, Germany, or France (depending on product availability and print configuration).
  • United Kingdom (UK): Dispatched locally from our UK facility.
  • United States & Canada: Dispatched locally from our US facilities.
  • Customs & Import Duties: Because orders for customers in the EU, UK, US, and Canada are shipped from local facilities within their respective economic regions, no customs clearances, import tariffs, or unexpected duty fees apply upon delivery.

2. Order Processing & Production Time

Because our items are printed on demand, every order goes through a dedicated quality control and production cycle before shipping:

  • Standard Production Time: 1 to 3 business days (excluding weekends and statutory holidays).
  • Peak Seasons: During major holiday periods (e.g., Christmas, Black Friday), production times may extend up to 4 business days.

3. Shipping Rates & Free Shipping

Standard shipping fees and free shipping eligibility thresholds are automatically calculated at checkout based on your destination region:

Destination Region Standard Shipping Fee Free Shipping Threshold
European Union (EU) €4.99 Free on orders over €60.00
United Kingdom (UK) £3.99 Free on orders over £50.00
United States (USA) $4.99 Free on orders over $60.00
Canada $6.99 CAD Free on orders over $80.00 CAD
Rest of the World €14.99 Free on orders over €100.00

4. Shipping Carriers & Estimated Transit Times

Once production is complete, packages are handed over to our primary logistics partners. Estimated shipping times apply after the package leaves our warehouse:

Destination Region Primary Carrier(s) Estimated Shipping Time
European Union UPS / Local Postal Partners 2 – 5 Business Days
United Kingdom FedEx / Royal Mail 2 – 4 Business Days
United States FedEx / USPS 2 – 5 Business Days
Canada FedEx / Canada Post 3 – 6 Business Days
Rest of the World International Courier Partners 5 – 12 Business Days

5. Order Tracking

As soon as your package is dispatched, you will receive an automated shipping notification via email containing your tracking link and carrier tracking number. Please allow up to 24 hours for the tracking link to update its initial status.

6. Address Accuracy & Undeliverable Packages

Customers are responsible for providing complete and accurate shipping addresses during checkout. PicOnTshirt B.V. cannot be held responsible for delayed or failed deliveries resulting from incomplete postal details. If a package is returned to us due to an invalid address, reshipment fees may apply.

7. Contact Support

For any shipping-related inquiries or tracking assistance, please reach out to our team:

  • Email Support: picontshirt@gmail.com
  • Company Address: PicOnTshirt B.V., Carel Willinklaan 19, 3161DV Rhoon, Netherlands